PRODUCT MAIN & SUPPORT

PRODUCT MAIN & SUPPORT

IT SOLUTIONS THAT MAKE A DIFFERENCE


Knowledgeable application support

Today's IT departments are asked to do more with less. To stay competitive, you need your internal resources focused on delivering new value - while still maintaining your existing systems and infrastructure. When resources are stretched too thin, rely on Sanganan's application maintenance and support services. Our knowledgeable staff will maintain your current applications and free your people to focus on critical strategic projects. We offer a wide variety of service options, including day-to-day service needs, long term maintenance, and enhancement programs.

Maintenance structured for your organization

We will structure a maintenance program to meet the specific needs of your organization. It starts with a thorough knowledge transition, typically in an onsite/offshore engagement model. Our step-by-step application on-boarding process ensures that the maintenance transition is made efficiently and reliably, with no impact to your day to day business operations. Our proven support approach provides worry-free maintenance, lower total cost of ownership, and rapid 24/7 response times.

Onsite/offshore hybrid engagement model

Our specialized onsite/offsite engagement model provides high quality application support with lower costs - without a reduction in service levels. A combination of expert onsite support coordination and professional offshore development and testing means you'll have around the clock support for your most critical applications. Sanganan's industry certified professionals have the expertise to support a wide range of technologies, including:

  • Microsoft SharePoint (WSS/ MOSS)
  • Open Text (Vignette)
  • Open Source (Alfresco/Drupal)
  • Mobility platforms